Getting Help with Pine

1.1 What documentation is available for Pine?

The Pine program itself includes extensive internal, context-sensitive help, accessible by pressing ? or ^G in most screens. Pressing R while at Pine's MAIN MENU displays the Release Notes. Additional information, including a User's Guide, Technical Notes, Questions & Answers, where to obtain the Pine software, what tools are available to perform tasks that Pine itself does not, and more, can be accessed:


1.2 Whom should I ask for help with Pine?

If you need assistance with Pine, contact the technical support staff or computer help desk of your Internet Service Provider, school, university, employer, ... -- whichever organization provided you with the email account on which you are using Pine. (Due to the large number of Pine installations worldwide, the University of Washington cannot provide individual support services to Pine users at other organizations.)


1.3 Is there a Usenet Newsgroup devoted to Pine?

Pine end-user questions are also discussed in the Usenet newsgroup comp.mail.pine. The Pine newsgroup is a great place to report Pine bugs, problems, or usage questions before contacting the Pine development team. The Pine newsgroup usually gives quick and accurate response to common problems and frequently asked questions, and knows what bugs the UW team is already aware of. The Pine newsgroup is a great place to filter any mail that is being sent to the Pine Development team, whether a usage problem, possible bug, or even an FAQ submission (to check accuracy).

Before posting to the newsgroup, be sure to read the rest of the Pine Frequently Asked Questions (FAQ). Furthermore, be sure to check and see if your question has already been posted or maybe even answered, by reviewing recent posts of the newsgroup, or by checking past posts at the newsgroup's archives, courtesy of Deja.Com at the URL:

http://www.deja.com/=dnc/dnquery.xp?QRY=*&maxhits=100&groups=comp.mail.pine

If you aren't familiar with Usenet newsgroups, then be sure to browse the following links which provide tips to increase the chances of your question being answered and to decrease the chance of irritating the comp.mail.pine readers.

Usenet Primer: A Usenet Intro
http://www.faqs.org/faqs/usenet/primer/part1/

Usenet FAQ: Interesting (but dated) general information.
http://www.faqs.org/faqs/usenet/faq/part1/

Posting Rules: Guidelines for posting to Usenet newsgroups.
http://www.faqs.org/faqs/usenet/posting-rules/part1/

Writing Style: Tips for writing effective and correct Usenet posts
http://www.faqs.org/faqs/usenet/writing-style/part1/

Emily Postnews: A humorous guide to Usenet Etiquette
http://www.templetons.com/brad/emily.html